Claim FAQ

How Do I Make a Claim?

During business hours, call our office , we’ll get the claim process started and coach you through it. Visit the Contact Us section for your broker's contact information. Outside of business hours, visit our Making a Claim section to submit the claim online. Alternatively, you can take advantage of “The Ultimate Claims Service” by Staebler. Our industry leading claims service has provided our clients with 24-hour toll-free service for emergency assistance in the event of a claim. Simply call 1-888-STAEBLR (1-888-782-3257) and experience the difference!

What deductible would you pay if you hit a deer or moose

Depending on the carrier you may have to pay your comprehensive or collision deductible. All companies will consider the claim to be not-at-fault but please contact your broker for further information.

How will a not-at-fault accident affect my insurance

Not-at-fault accidents do not affect your insurance rating or your premium, even you make a claim.