Shannon Maxwell

RIB (Ont), Broker, Personal Solutions

Creativity runs deep for Shannon. In her spare time, she enjoys scrapbooking, and running a small makeup artistry business providing makeup services for her clients. Family is also incredibly important to Shannon. She loves spending quality time with her husband, and never misses her kids' basketball games and figure skating events. Her entrepreneurial spirit and devotion to family drives her to make sure her clients know that she is in their corner. Shannon has over 25 years of customer service experience so it’s no wonder her clients love her. With a RIBO (Registered insurance Broker of Ontario) designation, Shannon is here for all your insurance needs too!

Judy Westman

CAIB, CIP, Sales Broker, Personal Solutions

It is safe to say that Judy has a passion for the insurance industry, since she has been working in insurance her whole career. Starting at a brokerage straight out of school, Judy has over 40 years of experience with helping a variety of clients meet their personal home and auto insurance needs. With the completion of both her CAIB (Canadian Accredited Insurance Broker) and CIP (Certified Insurance Professional) designations, Judy is a high-level insurance broker. At the end of the day, she also enjoys heading up to the cottage with friends and family, or taking some time to get lost in a good book.

Jodie Weiler

CAIB, Prestige Broker, Team Leader, Personal Solutions

Jodie is an expert multi-tasker and as an insurance broker, that’s an important skill! Not only a broker, she an active Mom to two children, has earned her CAIB designation and is a team leader here at Staebler. With many years of experience in the business, Jodie has a keen interest in home and auto insurance. Taking multi-tasking to the next level, Jodie loves outdoor activities with the family – cottaging, swimming, and watching her kids play hockey and dance. It’s definitely a full plate juggling the responsibilities of being a parent. All the while, Jodie and her husband are co-owners of her childhood cottage, so she is well versed in the needs to protect precious vacation properties. She can help you too!

Tori Hayward

CAIB, Team Leader, Broker, Personal Solutions

Looking for a broker who’s high energy and tons of fun? That’s our Tori! She loves to play ringette, and won’t pass on the opportunity to tear it up on an ATV. She is also a dedicated Netflix addict, but not as dedicated as she is to her clients. Tori’s grown her insurance career with Staebler and has become a strong, go-to leader on our team. We have been lucky to have her expertise and experience for more than 10 years. During that time Tori has earned the RIBO (Registered Insurance Broker of Ontario) designation and achieved her CAIB (Canadian Accredited Insurance Broker) designation. She uses her outgoing personality and love for the industry to connect on a personal level with each and every client.

Tyler Garcia

RIB (Ont), Team Leader, Broker, Personal Solutions

Hockey is Tyler’s obsession. If you ask him, he will tell you that he enjoys the game more than anything in the world. His favourite team is the Toronto Maple Leafs and he stays true to his team every season, regardless of highs and lows, in hopes that one year they will bring the Stanley Cup home. Tyler has over six years of insurance experience and has acquired a wealth of knowledge for personal and commercial insurance.  At Staebler, Tyler has worked his way up to become a very knowledgeable Team Leader for our team. Tyler earned his RIBO (Registered Insurance Broker of Ontario) licence, and is now working towards his CAIB (Canadian Accredited Insurance Broker) designation.

Adam Beker

RIB (Ont), Broker, Personal Solutions

Adam has a clear passion for cars. Not only has he put a lot of time and effort into modifying his car, he spends his free time researching vehicles, everything from the latest technologies to what’s upcoming in the new models. During his time in the Property and Casualty Insurance Program at Conestoga College, he secured a co-op placement at a large insurance company and later worked his way to the claims department. Looking for a change, Adam jumped to the broker side, joined us at Staebler, and earned his RIBO (Registered Insurance Broker of Ontario) designation. Being a car guy, Adam has a keen interest in automotive insurance especially with specialty vehicles. Feel free to give him a call to discuss your vehicle and home insurance needs.

Cristina Sgarbossa

RIB (Ont), Team Leader, Broker, Personal Solutions

Additional Language: Italian

Italian is Cristina’s first language and she charms her clients with her beautiful accent. She began her insurance career in Italy before coming to Canada twenty years ago. Along with her husband, Cristina enjoys watching their two boys play soccer. Cristina gets the importance of spending quality time with family. She takes the same pride she has in her home family to her Staebler family. Relationships are important and Cristina works hard to make sure everyone’s needs are met – home and auto owners as well as entrepreneurs. She demonstrates the same level of care and commitment at the office as a RIBO (Registered Insurance Broker of Ontario) representative and a pod leader as she does at home with her family. It goes without saying that Cristina enjoys cooking authentic Italian dishes and complimenting them with flavorful vino. Salute!

Janice Hergott

BA, RIB (Ont), CIP, Broker, Personal Solutions

Janice and insurance were meant to be. After spending five years working in life insurance, Janice seized the opportunity to go back to school to upgrade her insurance knowledge. She completed the two year Property and Casualty program at Conestoga College and finished at the top of her class. In addition to a B.A. in Sociology, Janice has obtained her RIBO (Registered Insurance Broker of Ontario) licence and CIP (Canadian Insurance Professional) designation. Since joining Staebler, Janice has provided her many clients with expert advice and exceptional service. When not at the office, she loves travelling and spending lots of time outdoors, camping, kayaking, gardening, and going to the beach. She also enjoys cooking and trying new recipes and finds joy in prepping healthy meals for the week. Give Janice a call to take care of your auto and home insurance.

Rebecca Jarrett

RIB (Ont), Broker, Personal Solutions

Rebecca joins the Staebler team with a strong background in insurance: She brings over four years of industry experience in travel and group insurance. Rebecca recently added a RIBO (Registered Insurance Broker of Ontario) licence to her Public Relations diploma from Conestoga College, and is excited to help you with your personal insurance needs. Outside of work, you can find Rebecca taking adventures and spending lots of time outdoors with her boyfriend and pets. She loves all things to do with gardening, animals, and exploring new places to hike. Give Rebecca a call today and discover how she can find the right insurance for you.

Maureen Sivier-Heald

RIB (Ont), Broker, Personal Solutions

For Maureen, it’s all about family! She’s been busy with helping her oldest son settle into his new home but also makes time to unwind with Netflix at the end of a long day. When not in the office, Maureen loves to read and travel. She enjoys spending summer time with family at their trailer north of Parry Sound. But when the winter comes, Maureen is putting on a Toronto jersey and cheering on the Maple Leafs! The extra time spent at home during the pandemic has proven to be useful with improving her cooking skills. Maureen came to Staebler after seeking a career change when her last company was closing up. She contacted a friend working here who recommended she apply. Since then she’s been a natural fit and has earned her RIBO (Registered Insurance Broker of Ontario) designation, started as a Broker in our Personal Solutions department, and has been helping clients of her own. Give her a call today to see how she can help you too.

Michelle Mortensen

RIB (Ont), Broker, Personal Solutions

Michelle is a fresh burst of sunshine, who knows how to make the most of life. She loves spending time with family and friends. She is also an active volunteer in her community advocating for the unsheltered, and participates in many charity events. Michelle joined Staebler and the insurance industry over four years ago, having completed her RIBO (Registered Insurance Broker of Ontario) license. Michelle brings with her many years of customer service experience and thoroughly enjoys getting to know her clients on a personal level. We hope you have an opportunity to get to know Michelle. Having someone like her on your side will definitely make life brighter!

Cindy May

CAIB, CIP, CSIP, Team Leader, Broker, Personal Solutions

There are not enough weekends in the summer for Cindy to enjoy her cottage!  She loves being outside and working on outdoor projects. She exudes this same level of enthusiasm in everything she does including making sure she has all the right ‘on- the –job’ tools.  Cindy has successfully completed her CAIB (Canadian Accredited Insurance Broker), CIP (Certified Insurance Professional and CSIP (Customer Service Insurance Professional) designations equipping her to sell and service home and auto insurance. Together with her husband, Cindy is raising her family of two young children, cat and a dog.  She enjoys all the rewards life has brought her and is a dedicated broker with over 30 years in the insurance industry and over 15 years experience at Staebler.

Fatma Saleh

RIB (Ont), CIP, Team Leader, Broker, Personal Solutions

Additional Language: Swahili

Fatma has three children so she’s used to juggling priorities. When her kids were all in school full time, she started the Property and Casualty insurance program at Conestoga College and graduated with distinction. This laid the foundation for her career, gaining knowledge and experience through CIP courses and a co-op placement. Fatma has since earned the Canadian Insurance Professional (CIP) designation and working towards becoming a Canadian Accredited Insurance Broker (CAIB). When away from the office, she keeps busy with her family – watching her kids play soccer, baking with them, going for walks, and traveling. Fatma is excited to help new clients, and with her natural ability to manage priorities, she’ll be a great fit to find your insurance solutions. Give her a call today to find out how.

Andrew Yacoubi

BSc (Hons), RIB (Ont), Broker, Personal Solutions

Additional Language: Arabic (Lebanese dialect) 

It’s easy to describe Andrew as active in his free time: Between archery, hiking, and exploring nature he gets a lot of fresh air. Other hobbies include binging through Netflix series, playing video games, and challenging himself with new recipes in the kitchen. Andrew also loves to travel. He’s visited many of the Caribbean islands, and several places in Europe including Paris and Rome. Andrew’s educational background includes a Bachelor of Science degree from the University of Waterloo. After graduation he was working in clients solutions for a telecommunication company, but sought a change in career direction. That’s when one of his friends told him of a broker opportunity at Staebler and he thought it would be a good opportunity to grow and learn a new industry. Although new to insurance, Andrew has earned his RIBO (Registered Insurance Broker of Ontario) licence, is eager to learn more, and help his new clients with all their insurance needs.

Silvia Kassamanian

RIB (Ont), Broker, Personal Solutions

Additional Language: Armenian  

For Silvia, it’s about family, friends, and a good laugh! She loves spending lots of time with her nieces, nephews, and God-children, and her big "Teddy bear of a dog” keeps her on her toes! Silvia also loves to explore the outdoors, including taking hikes on trails, on beaches, and through parks. She arrived at Staebler with extensive experience with travel medical insurance, and in various roles such as case manager, department supervisor, and negotiations manager. While seeking more growth in her career, Silvia reached out to some people she knew who worked at Staebler, and was encouraged to apply. Since then she loves the "wonderful people who really make you feel like family.” Silvia is also fluent in Armenian and welcomes your call to discuss your unique insurance needs.

Lisa Arseneau

RIB (Ont), Broker, Commercial Solutions

Additional Language: French (via New Brunswick)

Lisa says it herself… "I fell into the insurance industry…” but she has amassed more than 33 years of experience. Her wealth of knowledge and ability to personally connect with clients has made her our transportation industry expert. Lis got her start by working for a company that dealt with heavy equipment appraisals and then expanded her insurance experience by working as an underwriter, a claims expert, and now found the perfect fit of being a broker. Outside the office, Lisa and her husband love to travel. You’ll catch them on the east coast during summer vacations and on the golf course as often as possible. And in between rounds, she’s hanging out with family – especially her new grandchild. Congratulations, Lisa!

Jennifer Stewart-May

RIB (Ont), Risk Placement Representative, Commercial Solutions

When you’re driving two daughters to various competitive sports, cheering them on and working full time negotiating risk placement for clients with dozens of insurance companies, you’re a busy person. That’s Jennifer! With her RIBO (Registered Insurance Broker of Ontario) accreditation, countless seminars and 23 years of commercial experience, Jennifer knows the importance of insuring you properly. There is no problem she won’t tackle head on. Jennifer describes herself as a vigorous advocate for clients and says her focus is to seek out and acquire markets and products designed for their business and industry needs.  Her motto is simple. Everything counts, everyone matters!

Joel Westman

BA, CAIB, Broker, Commercial Solutions

Joel works hard and plays hard. You’ll be glad your policy is in his hands because with his specialized insurance knowledge in construction and manufacturing industries as well as a BA in History, several CIP (Chartered Insurance Professional) designation courses and his CAIB (Canadian Accredited Insurance Broker) designation, Joel is on top of his game.  He enjoys golf and the great outdoors at his family’s cottage whenever he’s not sourcing out the best type of insurance package for his clients. 

Sanja Glibota

RIB (Ont), CSIP, Broker, Commercial Solutions

Additional Language: Croatian

Sanja brings a bright personality and packs nearly 20 years of insurance experience between life, annuities, personal, and commercial insurance. After many years working for large corporations, she missed the personal connection with clients and came to Staebler Insurance and became a broker. Sanja’s natural ability to connect was a great fit. She takes the time to learn about clients and finds insurance solutions customized to their business needs. Every day Sanja strives on exceeding client expectations and is always excited to watch businesses succeed. She has obtained her RIBO (Registered Insurance Broker of Ontario) licence and completed the CSIP (Customer Service Insurance Professional) designation. Away from the office, Sanja unwinds with a classic book, especially biographies, or enjoys a good hike through local trails with her daughter and dog. She also enjoys learning from different cultures, their languages, and history. Connect with Sanja today and find out how she can help your business too.

Debbie Beker

CAIB, Broker, Commercial Solutions

Spending time on the water, enjoying the outdoors, and soaking in sunshine at the cottage - that’s how Debbie likes to wind down. She also loves to build and create things.  Hand her a new recipe or material for a DIY project and she’ll get right to work. In fact, her and her husband built their cottage themselves; everything from swinging the hammers to installing the drywall. Amazing! Professionally, Debbie previously worked as an armoured car guard. But after becoming a parent, her priorities changed and she sought a new, safer career. Her husband, already in the industry, suggested getting into insurance with him. She earned her RIBO (Registered Insurance Broker of Ontario) licence and has earned her CAIB (Canadian Accredited Insurance Broker) designation. Now, after 22 years working in the industry on both personal and commercial accounts, Debbie still loves the challenge of problem solving and providing excellent customer service.

Céline Sundquist

BA, RIB (Ont), Broker, Commercial Solutions

Additional Language: French 

For much of Céline’s life, she’s been surrounded by the insurance industry. She’s previously worked as a technical support and customer service agent, and along the way has gained valuable insights from our trucking specialist and her Mom, Lisa Arseneau. Céline holds a BA (Bachelor of Arts) in English and Indigenous Studies from McMaster University, and most recently earned her RIBO (Registered Insurance Broker of Ontario) licence. Away from the office Céline enjoys playing competitive online games, reading and catching up on history documentaries. She keeps connected with friends through online gaming and finding new restaurants to expand her palate by trying new foods. Céline is on the path to become a trucking specialist and looks forward to finding solutions for clients in the commercial transportation space.

Brett Straus

RIB (Ont), Service Broker, Commercial Solutions

Brett joins our commercial trucking team after gaining years of experience on the claims side of the industry. He’s earned his RIBO (Registered Insurance Broker of Ontario) designation and will soon begin the CAIB and CIP courses.  In his free time, Brett thrives on watching and playing sports. He’s active playing baseball and golf and really enjoys watching all the major sports. He also likes the challenge of a good board game with friends and relaxing with walks and reading. Brett looks forward to ensuring our commercial clients’ needs are met and expectations exceeded.

Debbie Sararas

RIB (Ont), CIP, Broker Support Representative, Commercial Solutions

Staebler is lucky to have the likes of Debbie – a commercial service whiz. With over 32 years of insurance experience, she brings vast knowledge and superior customer service to all commercial clients. Debbie has completed her RIBO (Registered Insurance Broker of Ontario) licence and obtained her CIP (Chartered Insurance Professional) designation. And she says it herself, she loves being part of the Commercial Service team. In the evenings, Debbie enjoys spending time with her family, going for walks and book club meetings with her girlfriends – and she will never turn down a summer weekend at the cottage.

Debbie Kennedy

RIB (Ont), CSIP, Service Broker, Commercial Solutions

With over 24 years in the industry, Debbie is looked upon for her expertise and leadership within our commercial service teams. Her move to Staebler brought along her deep knowledge of the transportation industry, providing customer service excellence and sound advice for our clients. Since then she has obtained her CSIP (Customer Service for the Insurance Professional) designation. Away from the office, Debbie maintains a very active life. She is the member of a local fitness bootcamp that challenges her four days a week and she will often add in long jogs around the neighbourhood. She’s also very passionate about cooking and baking, and is always looking for new, healthy and fun recipes to try out. Debbie’s journey continues: She’s grown to work on more commercial property and casualty risks which has increased her knowledge and developed her into a better-rounded broker.

Jen Pye

RIB (Ont), Service Team Leader, Commercial Solutions

Jen loves family and football, and for her, they go together well! On days when she isn’t cooking for big family dinners or hosting fundraising events for her son’s football team, she can be found cheering them on.  As part of the Commercial Client Service Team, Jen shows that same spirit when it comes to clients. With a RIBO (Registered Insurance Broker of Ontario) licence and over 13 years of experience under her belt, Jen understands that every client needs a reliable quarterback – or in this case, broker – to get the job done correctly and efficiently.  Jen’s primary goal is to make sure that everyone is a winner. Now that’s a touchdown!

Luke Upfold

RIB (Ont), CIP, Service Team Leader, Commercial Solutions

Luke’s background is a great fit for Staebler. He embodies many of the key ingredients to being a great service broker. He spent 10 years in the fitness industry, helping others achieve their personal goals. He also finished his Pre-Service Firefighting Diploma, once again showing his strength to help others. After hearing many positive stories about the insurance industry, Luke was inspired to complete the Property and Casualty Program at Conestoga College. He has earned both his RIBO (Registered Insurance Broker of Ontario) licence and CIP (Chartered Insurance Professional) designation. Luke remains very active outside of Staebler. He and his wife have a dog (Layla), enjoy physical fitness, traveling to see family and friends, and trying new recipes in their kitchen.

Meera Maharaj

RIB (Ont), Service Broker, Commercial Solutions

It’s been an interesting journey that has led Meera to Staebler. She was educated in London, England having completed law degrees at the University of London and Brunel University. Having married a Canadian she moved to Canada and has two young children. In 2019 she was seeking a career change and reached out to a friend who connected her with a Staebler employee who suggested she apply. Now here she is as one of our Commercial Service Brokers.

Away from the office, Meera is a busy mom, who loves to travel, having been to all of Europe and parts of Africa and Asia. She wants to pass along that passion to her children so they grow up with an appreciation of other cultures and people. Meera also loves Canadian adventures and is on a mission to explore all of the Great Lakes. While she may be relatively new to the industry, Meera has quickly learned valuable knowledge working on the commercial service team, obtained her RIBO (Registered Insurance Broker of Ontario) designation, and now working towards her Certified Insurance Professional (CIP) title.

Lindsay Owens

RIB (Ont), Service Broker, Commercial Solutions

Additional Language: French  

Lindsay comes to the Staebler Commercial Team after being recommended by a couple of current employees to give the insurance industry a shot. She has begun her career as a service broker, has already obtained her RIBO (Registered Insurance Broker of Ontario) licence and been working closely with clients. Her next goal is to complete her CIP (Certified Insurance Professional) designation. As an added bonus, she’s our bilingual service team member, speaking French. Her passions include the outdoors: By exploring, hiking, swimming, biking and spending as much time as possible at the cottage. She also enjoys reading, yoga, cooking, baking and renovating her home.

Casimir Alyea

BA, Broker Support Representative, Commercial Solutions

Casimir brings years of experience in the service industry to Staebler. With an attention to detail and a customer-focused attitude, he opened two restaurants in Toronto and Sauble Beach, Ontario but as the industry changed he sought a new direction. Casimir was referred to Staebler by a current employee. It sounded like a good opportunity so he applied and has proven to be a good fit with the Commercial Solutions team. He’s here to help brokers and their clients exceed expectation. In school, Casimir completed his Bachelor of Arts in Organizational Leadership (minor in philosophy) at Wilfrid Laurier University. Outside of the home office you can catch Casimir spending lots of time outdoors, mainly hiking, jogging and playing golf. He also has a passion for cooking and music. He really enjoys the challenge of learning to play new songs with his daughter.

Annika Paterson

BA, Broker Support Representative, Commercial Solutions

It’s easy to describe Annika as an explorer. Her natural curiosity for adventure has Annika spending lots of time outdoors, going on hikes and camping in the summer. She also enjoys travelling and explores through antique shops and museums along the way. This explorer side helps fuel Annika’s passions for art and history. A background in fine arts and design combined with a love of art history led her to a Bachelor of Arts degree in Ancient History with a minor in Archeology at Wilfrid Laurier University. After a successful time managing a print business, she wanted to grow. With a family background in insurance, she looked to the insurance sector. After learning of the Broker Support role at Staebler Insurance, she applied. Ever since Annika has fit right in with the Commercial Service Team.

Philip Arseneau

RIB (Ont), Service Broker, Commercial Solutions

Additional Language: French 

For Philip, insurance has always been in the family. Growing up, he remembers his Mom taking him into the brokerage and out to visit clients in the trucking industry. He’s always been exposed to the "shop talk” which has help him transition into the insurance world. Now as a Service Broker on our Commercial Service Team, Philip ensures those clients are well taken care of and have all the important documentation they need. Outside the office, you can find Philip playing the drums or riding his electronic skateboard throughout the summer. He also enjoys travelling to a quiet lake, waking up with the sun, fishing, and enjoying all that the great outdoors has to offer.

Brenda Malloch

RIB (Ont), Receptionist, Operations

You could say that Brenda is the ‘Voice’ of Staebler Insurance.  If you’ve ever called into the office, either by phone or in person, you’ve probably spoken with Brenda.  Since 2005, Brenda has been the receptionist at Staebler Insurance. RIBO (Registered Insurance Broker of Ontario) licenced, she left the switchboard in 2011 and took on the role of Broker Support for small business providing administrative assistance in processing endorsements and renewals. If you’ve met Brenda, you know that she is a ‘people person’ and, so, we were very happy when Brenda agreed to return to the switchboard in 2015. There, she is a juggler of tasks, attending to the switchboard, greeting customers who come into the office, dealing with the incoming and outgoing mail, as well as a myriad of other administrative tasks, always with a smile. Relaxing for Brenda means reading a good book, tending her garden, spending time in the pool, and, if she’s lucky, winning at Bingo!

Margaret Crandon

Payables Representative, Finance

Margaret brings over 30 years of experience to Staebler Insurance. With a background in accounting and bookkeeping she ensures our finance department is accurate and up-to-date. She also manages the Stable Premium Financing – a premium financing option for Staebler clients. Her passion is in the kitchen where she’s always eager to cook unique meals for her family. When she’s not crunching the numbers at work, she enjoys spending time gardening and reading a good book.

Donelda Eisenhofer

Executive Assistant, Operations

Donelda is the guardian angel of Staebler Insurance. With a smile, she troubleshoots a myriad of administrative, operational and building issues for her fellow employees. Her dedication to our environment likely stems from her love of gardening. Constantly seeking inspiration from a variety of home and garden books, Donelda can often be found pursuing some type of project to improve the beauty in her family’s lives. Nine years ago, after leaving her manufacturing background, Staebler Insurance was lucky enough to have Donelda join the team as a Broker Assistant. Although changing professions was daunting without prior insurance experience, Donelda flourished in her interactions with both clients and coworkers, and later became Staebler’s Executive Assistant. When not in the office, you can usually find Donelda with her family, enjoying the weather whenever possible with her grandson, garden, and a great meal sizzling on the BBQ.

Heather Caron

Broker Support Representative, Personal & Business Solutions

Heather's bio is coming soon!

Colleen Gallina

Broker Support Representative, Personal & Business Solutions

After moving from Cape Breton in 1978 to see what Ontario had to offer, Colleen hasn’t looked back. She joined the Insurance industry almost immediately after graduation, and enjoyed a long and successful underwriting career in a large insurance company. Colleen joined Staebler Insurance in 2014 and her 39 years of experience have made her an expert in the behind-the-scenes of Broker support. If not playing in the dirt of her garden landscaping beautiful flower beds to remodel her front yard, Colleen can often be found at the movies, on wine tours, planning weekends away, going out to dinner with her friends, and enjoying parties on her deck. She and her husband divide their time between Kitchener and his home town of Windsor, often accompanied by their two wonderful sons.

Michelle Jagas

Broker Support Representative, Personal & Business Solutions

Michelle loves to socialize and partake in new experiences with her friends and family. She particularly enjoys travelling and participating in many outdoor activities such as snowboarding, hiking, skating, golfing and gardening. During evenings and weekends, Michelle enjoys having a glass of wine, making supper and spending time with her husband and three kids. Michelle has been with the Staebler team for a number of years, and is currently excelling in the role of Broker Support Representative, where she works to match client coverage needs with insurance company underwriting requirements.

Chelsea Burley

BA (Hons), Support Representative, Finance

Sugar, spice and everything nice. That’s what Chelsea is made of. What makes us so sure? Well, Chelsea is passionate about helping those in need, and raises money through her annual charity bake sale over the Christmas holidays. In 2011, she travelled to Kenya to help participate in building a school. Pets also have a place in Chelsea’s heart as she’s adopted a rescue dog named Daisy. When she isn’t busy giving back, Chelsea takes great pride in her role as a Finance representative here at Staebler. She began in the industry with a part time administration position while working on her Bachelor of Arts in Honours Sociology at Wilfrid Laurier University, and upon graduating received a full-time role in finance. On the weekends, Chelsea spends her free time with friends and family, and tries to find time to travel whenever possible, especially to her family cottage in Stokes Bay.

Jared Hippe

Business Development Coordinator, Operations

Jared is a natural storyteller. Whether it’s the story of a remarkable person, the latest breaking news, or how Toronto FC evolved over ten years, he has the pulse on what matters. Jared studied Journalism at Carleton University and Public Relations at Conestoga College. He holds a DISC (Digital Innovation Skills Certificate) from Wilfrid Laurier University. A communicator by trade, Jared has embraced Staebler’s strong history of family-owned, community-centric and client-obsessed culture to tell parts of its 145-year story. When not diving into the ever-changing world of digital marketing or crafting the latest tweet, he’s at the golf club, cheering on his favourite teams or simply chilling at the cottage.

Sarah Grenier

RIB (Ont), Broker Support Representative, Personal & Business Solutions

Sarah’s passion and care are evident at Staebler. She first joined us as a co-op student and learned many areas of the brokerage. Upon graduation from Trios College’s insurance specialty program she rejoined Staebler and earned her RIBO (Registered Insurance Broker of Ontario) designation to become a personal lines broker. Outside of the office, she loves to keep busy with trying new recipes and entertaining for friends. Sarah also has a passion for travelling, especially out east to visit family in Newfoundland. Prior to a career change, Sarah was a personal support worker for 10 years, and that passion and care for others has converted well to her new career as a broker. Give her a call today and see how she can help you with your insurance needs.

Anissa Burt

Broker Support Representative, Personal & Business Solutions

Joanna Mendonca

CIP, CAIB, President

Joanna is our high-speed expert in all things technological and innovative. She is an unapologetic Gen Y with a persistence in problem-solving that brings complex and difficult commercial insurance needs and requests together with systems and process. Insurance is in Joanna’s blood. She’s part of the Philpott family and started working in the brokerage as a kid in 2006. Not only has she worked in many roles in the office, she also graduated from the Conestoga College Business Insurance program, going on to complete the RIBO (Registered Insurance Broker of Ontario), CIP (Certified Insurance Professional) and CAIB (Canadian Accredited Insurance Broker) designations. Joanna is a movie and TV show enthusiast who loves reading in the sunshine at the trailer in the summer with family and friends.

Anita Flootman Paterson

BSc (Hons), CIP, CRM, Vice President, Commercial Solutions

A leader herself, Anita is passionate about coaching others to succeed and become leaders in their own right.  Anita came into the industry with a Bachelor of Science (Honours) from the University of Waterloo, and over the course of more than 27 years in the industry she has earned her CIP (Chartered Insurance Professional) and CRM (Canadian Risk Management Diploma) designations as well as completed several FCIP (Fellow, Chartered Insurance Institute) courses.  Anita specializes in the insurance needs of educational institutions, non-profit organizations and large manufacturers.  All of Anita’s clients, new and existing, can count on reaping the benefits of Anita’s coaching for success passion. They will not only understand their insurance needs, but also be confident they have coverage that will bolster their success. When she can find some free time, Anita enjoys sharing her love of cooking with friends and family and when she can get away, you’ll find her with her husband and three daughters at their trailer in the Ottawa Valley.

Yolande Charest

PCP, Vice President, Finance

Family first. That’s what is important to Yo. Everything she does, she does with family in mind. From spending quality time at the cottage with her two kids, Chelsea and Chad, to baking treats for her puppies, Angel and Ariel, and hosting big Sunday night family dinners. It’s all about sharing good times with those she loves. Undoubtedly, Yo’s second family is the tight-knit work family she has at Staebler Insurance. Yo began working at Staebler part time when she was attending college for nursing. It didn't take long for her to realize that she didn’t have the same passion for the medical field that she did for accounting, which led her to complete her level 3 Certified General Accountant (CGA) designation and Payroll Compliance Practitioner (PCP) designation. She then moved into a more complicated role as VP, Finance. Her long history at Staebler and love for community service (mainly raising awareness for Lupus and mental health), and passion for mentoring others in money management and budgeting make her our well-loved perfect go-to for Staebler Insurance.

Marco de Bruyn

CAIB, CSIP, Vice President, Personal Solutions

Additional Language: Afrikaans

If you love cars, road trips and great music, then you’ll love Marco. Making sure his clients are looked after is music to his ears because he's fueled by helping others.  His obsession with cars, gives him the upper hand when helping clients with their auto policies.  He won't stop there, Marco finds the right solutions for all his clients including home and business.‎ He's RIBO (Registered Insurance Broker of Ontario) licenced and has achieved his CAIB (Canadian Accredited Insurance Broker) designation, so he's got what it takes to get the job done. You could run into Marco in the Muskokas which is where he likes to spend down time with family and friends. In November 2021, Marco became Vice President of Staebler's Personal Solutions department.

Russ Philpott

BA (Hons), CAIB, CIP, Executive Vice President

Russell loves technology, especially Netflix. When he isn’t glued to his favourite Netflix original, Russ can be found at his desk researching and implementing his technical skills to help solve complex insurance needs for clients. As the marketing go-to guy, Russ holds great relationships with clients and insurance companies alike. This is probably because he has always had insurance in his blood. As part of the Philpott family, he has been involved in insurance for as long as he can remember. He even did a stint at a large Canadian insurance company. Since earning his BA (Honours) in Economics at York University, he has completed his RIBO (Registered Insurance Broker of Ontario), CAIB (Canadian Accredited Insurance Broker) and CIP (Chartered Insurance Professional) designations, and doesn’t plan to stop there!