We’re sorry to hear that you had a loss.
As your broker our role is to guide you through the process of making a claim and to ensure that your claim is handled by your insurance company promptly and fairly. Please keep your broker informed if you have any questions or concerns, or if you do not hear back from the company adjuster within 24 hours.
It's important you do everything you can to ensure everyone is safe and to prevent further damage.
As an insurance broker, our duty and mandated obligation is to advocate on your behalf during the claims process. We work with your insurance company to ensure a fair outcome. This is just one of the "7 Really Good Reasons to Use an Insurance Broker."
To learn more about a claims process, please visit our blog: Our Broker's Experience with an Auto Claim.